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PayTV
DUO Pay TV Solutions
Duo Software is an established Solution provider for Pay TV Operators and Contact Centers. Duo’s main solutions are DuoContact and DuoSubscribe.
DuoContact manages the call center operations for service oriented organization to increase customer satisfaction and loyalty. DuoContact streamlines the organization’s workflow, increases revenue by motivating agents, and reduces cost through several automated and self service features.
DuoSubscribe is for subscription based business such as cable, radio or satellite television network, or mobile phone provider. DuoSubscribe is a complete end-to-end solution for a subscription management system - from lead management to sales to initial invoicing to monthly invoicing. It can integrate with most known provisioning platforms and can even handle the delivery planning. It is fully workflow driven so that all subscription management tasks can be organized and managed in a manner which enhances productivity and efficiency.